For purchase or order made in store from the date of purchase, there is a 3-days window in which you may cancel the order. After 3 days, the order is considered confirmed and if canceled will only be refunded as an in-store credit or subject to a 20% restocking fee.
After receiving your purchase, if you are not completely satisfied you may return it within 3 days in the original condition for an exchange or an in-store credit. The initial delivery charge is non-refundable, and an additional delivery charge will be applied for pick up of returns or exchanges.
We are unable to accept cancellation or returns for Special Order item, “AS-IS”, discounted or sale items, mattress or items damaged leaving the store.